Frequently Asked Questions

Everything you need to know about your LORIER experience.

What is your standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to start your request.

Are your materials sustainably sourced?

Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics are ethically sourced and our production processes minimize environmental impact.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.